Privacy Policy

Last updated: June 2026

Pooja Fresh (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy.

Information We Collect

Order information: Name, email address, billing & shipping address, phone number, payment details
Device information: IP address, browser type, pages visited (via cookies and analytics tools)
Marketing information: Email address and phone number if you sign up for our newsletter or WhatsApp updates

How We Use Your Information

To process and fulfill your orders
To send order confirmations and shipping updates via email and WhatsApp
To send promotional offers and ritual tips (only if you opt in)
To improve our website and product offerings
To comply with legal obligations

Sharing Your Information

We do not sell your personal data. We share information only with:

Shipping partners (Delhivery) to fulfill your orders
Payment processors to handle transactions securely
Marketing tools (Klaviyo, Interakt) to send you communications you’ve opted into

WhatsApp & SMS Marketing

By providing your phone number and checking the WhatsApp consent box, you agree to receive order updates and promotional messages on WhatsApp. You can opt out at any time by replying “STOP”.