Shipping policy

Shipping Policy — Vedic Glow Pvt. Ltd. (Brand: Pooja Fresh)

Processing Time: All orders are processed within 1-2 business days (Monday-Saturday). Orders placed after 5 PM IST are processed the next business day. Prepaid orders using code PREPAID5 get same-day dispatch!

Delivery Timelines:

• Metro cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Pune, Kolkata): 3-5 business days
• Tier 2 & Tier 3 cities: 5-7 business days
• Remote areas & North East: 7-10 business days

Shipping Charges:

• FREE shipping on all prepaid orders above ₹399
• ₹79 flat shipping on prepaid orders below ₹399
• No extra charge on COD orders

Prepaid Bonus: Use code PREPAID5 at checkout for an extra 5% off + same-day dispatch.

Cash on Delivery (COD): Available on all orders, pan-India, with no order value limit. No additional COD charges apply.

Order Tracking: A tracking link will be sent via WhatsApp and email once your order is shipped.

Contact Us:
Email: support@poojafresh.com
Phone/WhatsApp: +91 88025 11526